Refund policy
Surplux Global – Return & Refund Policy
At Surplux Global, customer satisfaction is important to us.
Return Window:
You may request a return/refund within 14 days of receiving your order.
Eligibility for Refund
To qualify for a refund, you must provide:
• Clear photos or video showing of the product.
• Order number
• Description of the problem (Optional)
Refund Method
Refunds are issued to your original payment method after we have received the returned product.
Customer Account URL:https://account.surpluxglobal.com
Contact Us
For return or refund assistance, reach us at:
📧 admin@surpluxglobal.com